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From http://refworks.uconn.edu/ click the link to Create or Log in to your RefWorks account. You can also go to https://refworks.com/refworks2/ and enter the group code (rwunivconn). Being logged in to the UConn VPN while using RefWorks is not ideal and may cause strange behaviors in RefWorks. If you're having trouble with RefWorks while using the VPN, try disconnecting and logging in through http://refworks.uconn.edu/