Why does RefWorks say my email account is invalid?

When you create a new RefWorks account, you must use your @uconn.edu email address. RefWorks may fail to recognize your email address if it has a subdomain in it (e.g., @chip.uconn.edu); in this case, let us know about the problem by emailing refworks@uconn.edu. You can also create an email alias (http://accounts.uits.uconn.edu/personal-name-alias/) for yourself.